When you use g9999, you share certain personal information with us. This page clearly explains what data is collected, where it is stored, and who it may be shared with.
Last updated: January 2026. By creating an account or continuing to use g9999's services, you are deemed to have accepted this Privacy Policy.
Our commitment to protecting your data at g9999.
Your personal information is never sold to advertisers or third parties. g9999 does not treat your data as a commodity — full stop.
All communication between g9999 and your browser is secured with bank-grade SSL encryption. No third party can intercept or read your data.
Your bKash PIN, bank card number, and any other payment credentials are never saved on g9999's servers. All payments are processed directly through the payment gateway.
You can request to view, correct, or delete your personal data at any time. Within the bounds of our legal obligations, we are required to fulfil such requests.
G9999's servers operate in ISO 27001-certified data centres. Regular security audits and penetration testing are carried out.
G9999's Privacy Policy is intentionally written in plain language. We don't believe in burying conditions inside legal jargon.
G9999 only collects the information that is genuinely necessary to operate the platform and deliver its services. No unnecessary data is requested.
g9999 will never ask for your password, bKash PIN, or card number over the phone or chat. If anyone ever asks for these, report it to Support immediately.
G9999 uses the information it collects only for defined purposes. Your data is never misused.
| Data Type | Purpose of Use |
|---|---|
| Name & Identity | Account Creation, KYC Verification, Withdrawal Approval |
| Mobile Number | Login OTP, important notifications, and payment verification |
| Account notifications and password resets | |
| IP Address & Device Information | Fraud Detection, Multi-Account Prevention |
| Transaction Records | AML compliance, dispute resolution, and legal obligations |
| Gaming Behavior | Responsible gaming monitoring, personalized experience |
g9999 may use member information to send promotional emails or SMS messages. If you'd prefer not to receive these, you can opt out through your account settings or by contacting support.
All data collected at g9999 is stored on secure cloud servers. There are both legal and practical reasons why different types of data are retained for different periods.
G9999 uses industry-leading technology and practices to protect member data.
For an extra layer of account security, enable Two-Factor Authentication (2FA) — just head to Settings and activate it with a single click.
The g9999 website and app use cookies — small files stored in your browser that help improve the quality of your experience.
You can block or delete cookies through your browser settings. However, disabling essential cookies may cause issues with login and payments. When using the g9999 app, secure local storage is used in place of cookies.
G9999 respects the data rights of its members. The rights listed below are yours, and you can exercise any of them at any time.
G9999 strictly prohibits providing services to anyone under the age of 18.
To prevent younger family members from accessing g9999, set up parental controls on your device and keep your login credentials secure.
G9999 reserves the right to update this Privacy Policy at any time. Members will be notified in advance of any significant changes.
For any questions, complaints, or requests to exercise your rights regarding this Privacy Policy, please contact g9999's data protection team.
g9999 is required to respond to data deletion or access requests within 30 days. For urgent security matters, live chat is the fastest way to get assistance.
Whenever you use any online service, you share certain details — your name, phone number, email. Not knowing how that information is being used can feel unsettling. g9999 wants to take that uncertainty away.
When writing g9999's Privacy Policy, one question guided every decision — would a Bangladeshi member actually understand this? It's easy to produce a lengthy document packed with legal jargon, but documents like that help no one. That's why everything here is written in plain, straightforward language.
Why do you need to submit a photo of your national ID for KYC verification? The answer is straightforward — it confirms that the account genuinely belongs to you. If someone tries to open a fake account in your name, KYC makes that impossible. This process protects you more than it protects g9999.
Why are transaction records kept for 5 years? Both Bangladeshi and international anti-money laundering laws require it. g9999 complies with these regulations — it is a condition of maintaining our licence and protecting our members.
Why is gaming behaviour monitored? For two reasons. First, to detect fraud and multiple accounts. Second, to ensure responsible gaming — if a member places an unusually high volume of bets, the system flags it and alerts the support team. This is done in the member's best interest.
G9999 never sells your data — and that's not just a promise, it's part of the business model. g9999 generates revenue through its services, not by selling member information. The platform can only survive on trust, and that simple truth is the foundation of this Privacy Policy.
If you have any questions or concerns, reach out via live chat or email. Privacy-related requests are taken seriously — we are obligated to respond in writing within 30 days.
We do not sell your data to advertisers.
We will never ask for your bKash PIN, bank password, or card CVV.
We do not store payment card or PIN numbers on our servers.
We do not collect data from or provide services to minors.
We do not process data for unauthorized purposes.
We do not transfer your data to other countries without your consent.
Answers to common questions about customer service and gaming.
256-bit SSL protection, zero data selling, and a fully transparent Privacy Policy — your information is always safe.